Construcciones Yamaro: Reliability key to Divalls and Komatsu partnership

From its first Komatsu excavator to a fleet of 75 machines, Divalls Earthmoving has built a long-standing partnership with Komatsu based on reliability, support and trust.
The Goulburn-based family business has always been an early adopter of Komatsu’s tech solutions and new machinery, most recently adding the new PC220LCi-12 excavator with intelligent Machine Control 3.0 (iMC 3.0) to its fleet.
Managing director Andy Divall says the partnership with Komatsu began in the early 1990s with a single PC220-6 excavator that proved itself from day one.
“We bought that first machine and Komatsu gave us no reason to change,” he says. “The reliability, the warranty and the support all spoke for themselves. People often ask why we keep buying Komatsu and the answer is simple – when something works, you stick with it.”
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Divalls was established more than 55 years ago and has grown into one of regional New South Wales’ largest civil contractors. Today, the company employs 350 people and delivers civil construction, renewable energy, quarrying, farming and mining projects across the state, all backed by its fleet of Komatsu excavators, wheel loaders and dump trucks.
That confidence has seen Divalls continue to invest in Komatsu equipment, with machines working across everything from local civil works and quarry operations through to major renewable energy developments, including wind farms and the Snowy Hydro 2.0.
The company’s new PC220LCi-12 is a welcome addition to its fleet and is designed to provide a comfortable, technologically advanced and efficient working environment.
“The new PC220LCi-12 is a significant step up for us in terms of the technology,” says Andy Divall. “It’s faster, more intuitive and much more operator friendly, especially when it comes to training new operators – they can learn on the machine a lot quicker.”
The partnership with Komatsu extends to the next generation. Divalls’ associated businesses have also invested in Komatsu equipment. They include Advanced Civil and Rail, led by Andy Divall’s son Jack Divall, and Waugh Brothers, led by Jake Waugh.
“When you’re working on remote projects, reliability is everything,” says Jack Divall. “Our machines need to perform day in, day out and we know our Komatsus can do that. We recently added one of the new WA475-10 wheel loaders and were so impressed with the technology and fuel efficiency that we now have two in our fleet.”
That reliability is supported by Komtrax, Komatsu’s remote monitoring and fleet management system, which Divalls uses to manage machines working across multiple sites.
“Komtrax gives us a clear picture of what’s happening across our fleet, no matter where the machines are working,” says Jack Divall. “We can see how they’re being used, monitor machine health and stay on top of maintenance before issues become major problems. With so many machines working across different sites, having that visibility helps us keep the fleet productive and make better day-to-day decisions.”
Andy Divall says it’s more than just the machines and technology that have kept Divalls with Komatsu for decades.
“The sales team, service team and Smart Construction team genuinely care about our business and are always there when we need them,” he says. “We know if we pick up the phone, someone will be there to help.”
Sustainability is another area where Divalls has been quick to embrace innovation. Driven by Andy Divall’s passion for building a more sustainable future, the business has trialled the Komatsu PC210LCE-11 electric excavator and continues to invest in an expanding fleet of hybrid excavators.
“I’m always looking at ways we can work smarter and cleaner, and partnering with Komatsu has allowed us to explore new technologies that support that,” he says.
“The hybrid excavators were a natural fit, particularly in crushing applications where they deliver significant fuel savings. A standard excavator might burn around 16 litres of fuel an hour, while the hybrid can do the same work on around eight litres. That’s about a 50 per cent reduction in fuel burn in the right application.”
Having visited Komatsu’s manufacturing facilities in Japan, he says seeing the quality processes firsthand reinforced what he’d experienced over decades of ownership.
“When you’ve seen how they’re built and then watched them perform on site year after year, it gives you even more confidence,” he says. “We’ve been buying Komatsu for a long time because they’ve never given us a reason to change. That’s the kind of relationship you don’t walk away from.”
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