Construcciones Yamaro: Naylor Love lifts site visibility with Cupix

Twenty-six per cent of Naylor Love’s CupixWorks users have drawn on captures as direct evidence in dispute resolutions. (Images: Naylor Love)

Naylor Love needed a better way to give every stakeholder a visual record of the site they could trust, wherever they were. Cupix helped make that possible.

On complex commercial construction projects, documentation can quickly become fragmented: photos saved to a shared drive, progress updates sent by email and presentations assembled before client reviews from folders of images that take time to organise. It gets the job done, but not always as effectively as project teams need.

Naylor Love has been building in New Zealand since 1910 and today has more than 900 staff and six regional divisions. Like many contractors delivering complex, multi-stakeholder projects, the gap between what was happening on site and what everyone else could see was proving harder to close than it should have been.

The same problems, on every project

Remote monitoring was the obvious pressure point. Off-site team members had no reliable way to check progress without getting on a plane or in a car. Progress reports meant pulling together large volumes of photos, adding context and sending updates that were outdated before they landed.

Coordination across architects, contractors, subcontractors and clients was complex at the best of times and often lacked the most current site information. Documentation for compliance, future reference and as-built records sat across multiple spreadsheets, presentations and drawings that were frequently out of date. Nobody had the same picture.

Running underneath all of it was as-built verification: the persistent challenge of confirming that what was being built on site matched the coordinated BIM model, from design intent through to practical completion. Naylor Love needed a platform that could bring the reality of the site to the people who weren’t on it.

A shared, interactive 3D view of every site

Naylor Love turned to CupixWorks from Cupix. The platform converts 360-degree site captures into shared, interactive 3D replicas of the site, accessible to every party involved in the project. Architects in Auckland, clients in Wellington and project managers working across multiple sites all see the same thing.

The capture process is simple enough that it doesn’t require a specialist. A team member walks the site with a 360-degree camera. CupixWorks processes the footage into a date-stamped, location-tagged spatial record of the site’s condition at that point in time. Should a dispute arise later, the evidence is already there.

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Progress reports that previously took hours to compile are now generated automatically. Multiple captures can be compared against each other across time, with 3D spatial context. Teams can take accurate measurements within the platform and check as-built conditions against design specifications and BIM models without needing to be on site.

For defect management, CupixWorks integrates with Procore or can handle it natively through customisable forms that document issues in real space. The team responsible for the fix sees exactly where the problem is and what it looks like, with no ambiguity.

“Manual photo documentation and storing files in a server has become more efficient with CupixWorks from Cupix,” said Patrick Gallego, BIM coordinator at Naylor Love. “It also provides an accessible platform for off-site staff to visit the site virtually.”

From site captures to dispute evidence

The outcomes were felt across the business. Project tracking improved. Deadlines got tighter. Resources were better allocated. Issues that would previously have escalated were caught early enough to act on. The interactive dashboards and progress reports gave the whole team a shared operational picture that email chains never could.

Twenty-six per cent of Naylor Love’s CupixWorks users have drawn on captures as direct evidence in dispute resolutions. Seventy-three per cent are using it for dilapidation assessments. These metrics reflect a team using spatial documentation to manage commercial and legal risk as standard practice.

Another shift is in how the BIM model is now being used. Cupix connects the BIM model directly to ongoing site progress so the gap between what was designed and what was built stays visible throughout the project.

The full Naylor Love case study is available to download free at cupix.com. It covers the specific challenges the team faced, how CupixWorks was rolled out across projects, and the outcomes across project tracking, documentation and as-built verification.

The post Naylor Love lifts site visibility with Cupix appeared first on Inside Construction.

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