Construcciones Yamaro: Visibuild connects quality across the construction lifecycle

Visibuild brings quality full circle. (Image: Visibuild)

Visibuild is built for the real world – connecting every phase of construction to simplify quality, empower teams and turn insights into real progress.

Quality issues in construction often stem from the earliest project stages, yet many builds fail to address them until problems arise onsite – if they are addressed at all. This disconnect leads to costly rework, shrinking profit margins and inefficiencies that persist across multiple projects. Visibuild is changing this by integrating quality management throughout a project’s lifecycle, ensuring data‑driven improvements from planning to post‑completion. Its solution is designed with simplicity in mind, making adoption quick and practical for real-world projects.

Quality begins before construction

The foundation of a high-performing project is set long before ground is broken. Planning, design and pre-construction decisions shape the build, yet these stages are often disconnected from what follows, particularly in quality management. As Damien Quinn, co-founder and CEO of Visibuild, explains, siloed systems and fragmented processes have long masked the true cost of errors.

“A project may start with a healthy budget, but by completion, that margin often declines or disappears entirely,” says Quinn. “Studies show that the opportunity for improvement is around 21 per cent.”

UK not-for-profit the Get It Right Initiative states that up to an 18 per cent cost improvement is built into a project if everything is done right from the start. However, an additional 3 to 5 per cent is typically lost after completion. These inefficiencies narrow profit margins, with commercial construction profit margins estimated to be below 2 per cent. The rectification and maintenance of projects containing latent defects often drive margins negative when viewed across the post-completion horizon.

“A huge portion of margin erosion stems from construction errors; however, this doesn’t even account for the lost opportunity of error contingency that is baked into projects from the beginning – meaning the opportunity for improvement is immense,” says Ryan Treweek, co-founder and CRO at Visibuild.

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Breaking the costly cycle

Project costs are often estimated using subcontractor rates based on previous projects, with adjustments for inflation and material costs. However, these rates frequently carry the weight of past mistakes, perpetuating inefficiencies from one project to the next.

“Construction businesses love the notion of lessons learned being applied to future projects, but too often, the lessons aren’t realised and communicated fast enough and they’re not done using meaningful data,” says Treweek. “Visibuild now allows people to get faster snapshots of recurring errors, problematic contractors and elements of their management system that are inefficient.”

By optimising planning and design, teams can prevent errors before they happen, documenting challenges along the way. This proactive approach not only reduces mistakes but also establishes a framework for continuous improvement, ensuring lessons from past projects inform future builds.

“It’s one thing to acknowledge spending $10 million on defects last year, but there may be another $50 million in untapped potential simply by managing projects differently from the outset,” says Treweek.

A connected approach

These problems are not new, and they can feel too big to solve easily; however, the response is surprisingly easy to implement. It does not require a dedicated taskforce or additional resources, but small tweaks to how projects are managed. Using a tool like Visibuild can be a force multiplier in solving these challenges.

Traditionally, three key systems govern construction projects: quality management, defects and handover management, and post‑completion or asset management. However, these systems often operate in isolation.

“The asset management phase begins after completion and extends through the defects liability and warranty period,” says Quinn. “Yet, issues identified in this phase rarely make their way back to the teams responsible for quality management at the start.”

This results in three separate repositories of valuable information that don’t communicate with each other. The ideal process, Quinn argues, would link pre-construction, quality management, completion, commissioning and defect management into one seamless system. It would also extend into post-completion processes such as asset and warranty management.

Visibuild’s platform is designed to close these gaps, ensuring improvements go beyond minor refinements.

“If past defects are simply compared to new defects without addressing their root causes, the same problems will persist. Similarly, warranty claims are often handled in isolation. Instead of feeding that information back into the early stages of a project, issues are managed reactively rather than proactively prevented,” says Quinn. “Visibuild’s approach creates a continuous improvement loop, embedding quality management into the entire project lifecycle.”

Expanding the vision

While eliminating all defects in such a complex industry is impossible, reducing recurring problems through data-driven insights offers an opportunity. The post-completion phase is a critical period where long-term performance is measured, and ongoing issues are identified. Integrating post-completion and legacy management into the quality lifecycle captures warranty claims, maintenance challenges and user feedback in a centralised way.

Visibuild is already streamlining pre-construction, construction and defect management, with its influence extending into warranty phases. Now, the company is developing a dedicated asset management module to further enhance post-completion processes. This new feature will integrate external sources of information – from tenants, buyers, government bodies and building owners – into one simplified and centralised system.

“Right now, this information comes in through phone calls and emails,” says Quinn. “We want to capture all post-completion warranty issues in one place, creating a single source of truth.”

During the handover stage, the focus isn’t merely on transferring control from builders to owners – it’s about establishing a lasting legacy. A detailed handover process provides all stakeholders, from facility managers to future maintenance teams, with a complete history of the project. This transparency allows teams to pinpoint recurring issues, schedule timely interventions, and integrate lessons learned into future project planning.

The platform’s intuitive design ensures that the handover process remains simple and hassle‑free, allowing stakeholders to concentrate on building rather than managing bureaucratic overhead.

“Our approach extends the quality management process well beyond project completion,” says Treweek. “By linking post-completion insights, warranty data and handover documentation with early‑stage planning, we create a continuous improvement loop that benefits every phase of construction.”

By capturing and analysing data from the warranty period and legacy management stages, Visibuild aims to help prevent future errors and streamlines asset management. This integrated process not only enhances the overall quality of a build but also ensures that valuable insights are consistently fed back into new projects, paving the way for smarter, safer and more efficient construction practices.

Building a quality-first culture

Before Visibuild, no single tool connected all these lifecycle processes in one system, says Quinn. The first step was identifying the problem. The next was developing a solution that brought everyone in.

“We focused on quality first because it’s such a critical piece of the puzzle. But we designed the system knowing it had to address multiple challenges simultaneously,” says Quinn. “That’s why we didn’t just build another tick-box system – we built something that could change the culture of quality, a real‑world solution that is deliberately simple, enabling teams to implement change without feeling overwhelmed.”

The opportunity lies in engaging more team members early on. Once a project is set up in Visibuild and can be tracked, quality becomes visible, and its impact becomes tangible. This comprehensive approach extends beyond site work to program monitoring, off-site procurement and precast production, increasing transparency and reducing inefficiencies.

“Many senior project leaders have traditionally turned a blind eye to quality,” says Quinn. “They collect statistics, include them in reports, and move on. But without real-time visibility, they miss the opportunity to step in and make improvements before it’s too late.”

Visibuild brings quality full circle, giving construction teams the tools to build smarter, reduce risks, and deliver projects with confidence. With a comprehensive approach that spans from initial planning to post-completion legacy management, Visibuild ensures that quality is maintained throughout the entire lifecycle – paving the way for a more efficient and forward-thinking future in construction.

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